Privacy Policy
Last Updated: October 14, 2026
At Cartivos, accessible at https://cartivos.site/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, browse our products, or place an order.
By accessing or using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect the following categories of information when you interact with our website.
Personal Information
When you place an order, create an account, subscribe to our updates, or contact us, we may collect:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase history
- Account login details
- Information you provide when contacting customer support
Payment Information
Payments made through our website may be processed by third-party payment providers. We may receive payment confirmation, transaction references, billing information, and related order details. Full payment card details are generally handled by the relevant payment provider rather than stored directly by us.
Automatically Collected Information
When you visit our website, we may collect technical information, including your IP address, browser type, device information, operating system, pages viewed, referring URLs, and website usage information.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill your orders.
- Manage payments, shipping, and delivery.
- Create and manage customer accounts.
- Send order confirmations and transaction updates.
- Respond to customer service inquiries.
- Handle returns, exchanges, and refund requests.
- Send store updates and promotional communications where permitted by law.
- Improve our website, products, and shopping experience.
- Maintain website security and prevent fraud.
- Comply with legal obligations and enforce our policies.
3. WooCommerce and Website Operations
Cartivos operates an online store using WooCommerce. Information you provide during checkout, account registration, or other store interactions may be processed to operate our e-commerce services.
For example, order information may be used to calculate shipping, process payments, generate invoices, manage customer accounts, and fulfill purchases.
Our website hosting provider and relevant service providers may process information as necessary to maintain website functionality and security.
4. Sharing Your Information
We do not sell your personal information. We may share relevant information with trusted third parties when reasonably necessary, including:
- Payment processors: To process payments and help prevent fraudulent transactions.
- Shipping providers: To deliver purchased products.
- Website hosting providers: To host, maintain, and secure our website.
- E-commerce service providers: To support checkout, order management, and customer accounts.
- Analytics and marketing providers: To measure website performance or support marketing activities, where applicable.
- Professional advisers and authorities: When required by law or necessary to protect our legal rights.
These parties may process information under their applicable privacy policies, contractual obligations, and legal requirements.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, maintain customer sessions, improve website performance, and understand how visitors use our store.
You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart functionality, checkout, account login, or other website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.
6. Email Subscriptions and Marketing
If you subscribe to the Cartivos mailing list, we may use your email address to send store updates, product announcements, offers, and other relevant communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending essential transactional messages, such as order confirmations, shipping notifications, or responses to your support requests.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, accounting, fraud prevention, dispute resolution, and legal compliance.
The retention period may vary depending on the type of information and applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to any applicable record-retention obligations.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.
You should also take appropriate steps to protect your account credentials and avoid sharing your password with others.
9. Third-Party Links and Services
Our website may contain links to third-party websites, payment platforms, or other external services.
We do not control and are not responsible for the privacy practices, content, or security of third-party websites. Your interactions with those services may be governed by their own terms and privacy policies.
We encourage you to review the applicable policies before providing personal information to third parties.
10. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Request a copy of certain personal information.
- Object to or request restrictions on certain processing activities.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications.
- Submit a privacy complaint to the appropriate regulatory authority.
To exercise any applicable rights, contact us using the details in the Contact Us section below. We may request information to verify your identity before processing your request.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children who are not permitted to use our services under applicable law.
If you believe that a child has provided us with personal information inappropriately, please contact us. We will review the request and take appropriate action as required by applicable law.
12. International Visitors
Your information may be processed or stored in countries other than the country in which you reside, depending on the location of our hosting provider and service providers.
Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, services, or legal requirements.
The revised policy will be published on this page with an updated Last Updated date. We encourage you to review this page periodically.
14. Contact Us
If you have any questions about this Privacy Policy, how we handle personal information, or a privacy-related request, please contact Cartivos using the details below.
Business Name: Cartivos
Website: https://cartivos.site/
Email: support@cartivos.site
Business Address: 1234 Market Street, Philadelphia, PA 19107, United States
Phone: +1 (302) 555-0148
We will make reasonable efforts to respond to privacy-related inquiries within an appropriate timeframe.
Thank you for shopping with Cartivos.
Cartivos — Leather. Refined.